1. Login to phpmyadmin
2. Select the table ‘modx_user_attributes’
3. Edit the account which you want to unblock
4. change ‘blockeduntil’ and ‘failedlogincount’ to ‘0’
1. Login to phpmyadmin
2. Select the table ‘modx_user_attributes’
3. Edit the account which you want to unblock
4. change ‘blockeduntil’ and ‘failedlogincount’ to ‘0’